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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S. Topi

February 27, 2026

5  out of  5
rating by S. Topi
"The staff members here are always friendly and responsive! Whether I call or drop in, there's always a real person ready to help, which is fantastic. I'm a first-time insurance customer, and they're always willing to explain the ins and outs of insurance and my policy without judgement."
We responded:
"Thanks for the 5-star shout-out,! We’re so glad you found value in working with us. Pete Fay - State Farm Insurance Agent"
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Lance Higgins

February 16, 2026

5  out of  5
rating by Lance Higgins
"Everyone is unbelievably friendly and always great to talk to."
We responded:
"A sincere thank-you for your review, Lance. We truly value your business and your kind words. Pete Fay - State Farm Insurance Agent"
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Karol Kost

February 16, 2026

5  out of  5
rating by Karol Kost
"I love my friend Pete. Always a pleasure working with him."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. Pete Fay - State Farm Insurance Agent"
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Daniel Wyld

February 13, 2026

5  out of  5
rating by Daniel Wyld
"They have always been great to work with. They have helped me insure 2 homes and countless vehicles over the years. I won’t use anyone else."
We responded:
"Daniel, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. Pete Fay - State Farm Insurance Agent"
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Michael Bourque

February 6, 2026

5  out of  5
rating by Michael Bourque
"Been with Pete for 10 plus years now. Him and his team are great at what they do and answer any question I have!"
We responded:
"Thank you for the 5-star review, Michael! We’re thrilled to hear you had such a great experience with us here in Brownsburg. – Pete Fay - State Farm Insurance Agent"
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Kari Heleine

February 5, 2026

5  out of  5
rating by Kari Heleine
"Always helpful and quick to respond/answer with questions."
We responded:
"Wow, thank you, Kari! We’re so grateful to have amazing customers like you. – Pete Fay - State Farm Insurance Agent"
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Karen Flasher

January 22, 2026

5  out of  5
rating by Karen Flasher
"Pete Fay and his team are always there when I need them. I’ve been a client for years and years, I can’t count how many I can’t remember But I can text them or call them and they are are just excellent with getting me anything that I need anytime whether it’s a car accident or an insurance question or whether I’ve just bought a new car or even if I’m considering buying a new car, they get me the information that I need in a timely matter."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paul Miner

January 21, 2026

5  out of  5
rating by Paul Miner
"They gave me unlimited free coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cindy Stettler

January 15, 2026

5  out of  5
rating by Cindy Stettler
"As always, State Farm came to the rescue! We’ve been policy holders for 32 years and each time we’ve had excellent service. Today I noticed that my daughter, who has had her own policy for over two years, was still listed on ours. It’s my fault for not catching this before. I figured that I would be told that only a certain period could be refunded but to my surprise, Andrea said it can all be refunded and SHE would check with the other State Farm agent for confirmation!!! What a relief that through my own error of not confirming my daughter was removed, would still make us eligible for a full refund. It’s like Christmas! Thank you Andrea and Pete Fay’s office for coming to the rescue!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Pete Fay State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Farmer

December 6, 2025

5  out of  5
rating by Mark Farmer
"Very helpful, responsive, and excellent service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Don Ritchie

December 5, 2025

5  out of  5
rating by Don Ritchie
"Pete was great help us in a time of need"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Depinet

December 5, 2025

5  out of  5
rating by John Depinet
"Been with Pete for over 20yrs has always been prompt and professional when handling any issues."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryan Koester

December 5, 2025

5  out of  5
rating by Ryan Koester
"Very responsive and friendly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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byron hines

December 5, 2025

5  out of  5
rating by byron hines
"Pete and his staff do a great job. I’ve been with them a long time, and they still get better every year..!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Debra Cornewell

December 3, 2025

5  out of  5
rating by Debra Cornewell
"I signed up for renters insurance. When it was time for homeowners Insurance, it was very uncomplicated to switch insurance coverage. We’ve always had Pete cover the auto insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Atchison

December 3, 2025

5  out of  5
rating by Lisa Atchison
"Thanks to Pete Fay and his staff for excellent customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Terry Grimm

November 26, 2025

5  out of  5
rating by Terry Grimm
"My wife and I are preparing for retirement. We met with Pete in his office a couple of times over a 60 day period. First to see what the next “best steps” might be and later to sign everything after we had a chance to think about items. Most importantly, Pete picked up a financial mistake I was about to make that will save my family many thousands of wasted dollars. There was no financial incentive for him to not give me what I asked him for. He had the strong ethical backbone to do the right thing by me. Pete quickly took the time to skillfully layout my options. I don’t run across many offices in this hustle to retirement with the warmth and kindest that is so frequently shown by this one. It’s led at the top by a very knowledgeable, kind and caring man. It’s how you’re supposed to feel when your insurance man is helping guide you through changes in life."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Craig S

November 25, 2025

5  out of  5
rating by Craig S
"I have had State Farm for 40 years now. And a total of 3 agents. Petes office is always proactive and accessible on any given weekday, excluding a holiday, there is someone to field our calls. This was not the norm with previous agents. Much appreciated."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Rick

November 25, 2025

5  out of  5
rating by Rick
"fast and courteous"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brandon Ahlen

November 25, 2025

5  out of  5
rating by Brandon Ahlen
"Carla is great to work with. Her and Pete’s office go above and beyond to help you find the best insurance plan."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Becky Seger

November 25, 2025

5  out of  5
rating by Becky Seger
"Pete Fay's State Farm office has been extremely helpful and very knowledgeable. They have great recommendations on what is needed and service is great. The company is great when I have a claim. I've never had any problems."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robin Duncan

November 25, 2025

5  out of  5
rating by Robin Duncan
"The Pete Fay office staff are amazing. My son is insured with them as well as myself. My son hit a deer and totaled his car and everyone including the claims dept was on it and got things done. Everything was done in a professional and expedited in a timely manner.....Andrea, Robin, Carla....you guys rock💯!! Thank you!!!😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gary Fletcher

November 25, 2025

5  out of  5
rating by Gary Fletcher
"Customer service very excellent really good people to work with and very professional!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tiffany Reuzenaar

November 24, 2025

5  out of  5
rating by Tiffany Reuzenaar
"Pete Fays office has been so helpful, and easy to work with! Carla has been such a help with a claim that we have, thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Clayton Apple

November 24, 2025

5  out of  5
rating by Clayton Apple
"Pete and his team provide excellent service. They are friendly and always willing to help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"