Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mrs. Keida Moore

Mrs. Keida Moore

June 4, 2025

5  out of  5
rating by Mrs. Keida Moore
"I've been with Pete Fay for years. I left for a moment but came back! Trustworthy and Understanding. The whole staff is cool!"
We responded:
"Thank you for your loyalty, Keida! I'm happy to have you back with us and appreciate your kind words about our team. We're committed to providing trustworthy and understanding service. Let us know if there's anything else we can do for you!"
Profile photo of Vivian Evans

Vivian Evans

May 29, 2025

5  out of  5
rating by Vivian Evans
"Incredible customer service experience! Can’t remember her name but whoever I spoke to was so kind and patient explaining things to me and gave 5 star service."
We responded:
"Thank you, Vivian, for your wonderful feedback! I'm glad to hear that our team provided you with such a kind and patient experience. We strive to offer top-notch service, and it's rewarding to know we met your expectations. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Profile photo of Logan Hart

Logan Hart

May 29, 2025

5  out of  5
rating by Logan Hart
"Such kind and helpful people! I will keep going here for all my insurance needs."
We responded:
"Thank you, Logan! I'm glad to know that you find our team kind and helpful. We're here to assist with all your insurance needs, so feel free to reach out anytime. Looking forward to continuing to serve you!"
Profile photo of Candace Hiatt

Candace Hiatt

May 29, 2025

5  out of  5
rating by Candace Hiatt
"The team is always so great to work with and quick to respond!"
We responded:
"Thank you, Candace! I'm glad to know that our team's responsiveness and service have made a positive impact. We're here to assist you whenever you need us!"
Profile photo of Angie Burnett

Angie Burnett

May 29, 2025

5  out of  5
rating by Angie Burnett
"Very nice, professional, and easy to do business with."
We responded:
"Thank you, Angie, for your wonderful feedback! I'm glad you found our service professional and easy to work with. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Brian LeRoux

Brian LeRoux

May 23, 2025

5  out of  5
rating by Brian LeRoux
"Pete and Staff have always taken care of our insurance needs, quickly and with a smile."
We responded:
"Thank you, Brian, for your kind words! I'm glad to know that our team has been able to meet your insurance needs efficiently and with a positive attitude. We're here to help, so feel free to reach out anytime you have questions or need assistance."
Profile photo of nateb45

nateb45

April 2, 2025

5  out of  5
rating by nateb45
"Fantastic customer service and assistance with all insurance needs and questions."
We responded:
"Thank you, Nate, for your wonderful feedback! I'm happy to know that you found our customer service and assistance with your insurance needs helpful. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Janice Riggins

Janice Riggins

March 27, 2025

5  out of  5
rating by Janice Riggins
"Andrea is the greatest to work with. She answered all of our questions kickly and very efficiently."
We responded:
"Thank you, Janice! I'm happy to hear that Andrea was able to assist you so effectively. Her dedication to answering questions promptly is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Melanie Hoffman

Melanie Hoffman

March 27, 2025

5  out of  5
rating by Melanie Hoffman
"They are always so helpful! I had to deal with having my car repaired due to being keyed in the parking lot where I worked. The whole process could not have been smoother. Today, they helped me with the changes with the new invoices and payments. I have never had another insurance company since I have been driving (now more than fifty years!) and have no plans to change."
We responded:
"Thank you, Melanie, for sharing your experience! I'm glad to hear that our team was able to assist you smoothly. Your loyalty over the years means a lot to us, and we're grateful to have been your choice for insurance for so long. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Jennifer Wilde

Jennifer Wilde

March 26, 2025

5  out of  5
rating by Jennifer Wilde
"Pete Fay has been my Agent for over 20 years. I've always been able to rely on State Farm, Pete and his team to take care of anything I need. Thank you for peace of mind all of these years!"
We responded:
"Thank you, Jennifer, for your kind words and for being with us for over 20 years! I'm glad to know that you have felt supported and at ease with our service. If you ever need anything or have questions, don't hesitate to reach out. We're here to help!"
Profile photo of Naomi Gbeda

Naomi Gbeda

March 21, 2025

5  out of  5
rating by Naomi Gbeda
"Mrs. Andrea is wonderful! Super helpful and kind and involved. She knows what she is doing and is great at her job. Love knowing my insurance is covered with her! Definitely recommend if you live in Brownsburg or close to it!"
We responded:
"Thank you, Naomi, for sharing your experience! I'm delighted to hear that Andrea has been so helpful and kind. It's great to know you feel confident with your insurance coverage. We appreciate your recommendation and are here for any future needs or questions you might have!"
Profile photo of Tom Reese

Tom Reese

February 27, 2025

5  out of  5
rating by Tom Reese
"Great experience. Pete helped me organize my retirement by showing me the best way to invest. Understanding my low risk wishes but still having growth. Looking forward to my golden years with professional guidence."
We responded:
"Thank you, Tom! I'm glad to know that we could assist you in organizing your retirement plans while respecting your low-risk preferences. It's wonderful to hear that you're looking forward to your golden years with confidence. If you have any questions or need further assistance, feel free to reach out. Enjoy your journey ahead!"
Profile photo of Michael Keesling

Michael Keesling

January 24, 2025

5  out of  5
rating by Michael Keesling
"They give great service and we have been with them for over 35 years"
We responded:
"Thank you, Michael, for your loyalty and support over the past 35 years! I'm truly happy to know that you've been satisfied with our service. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Brooke Neeley

Brooke Neeley

December 20, 2024

5  out of  5
rating by Brooke Neeley
"We’ve used Pete Faye for over 20 years. He and his office staff always handle everything efficiently and in a friendly manner. We appreciate their excellent customer service! I’d highly recommend!"
We responded:
"Thank you, Brooke, for your wonderful feedback! I'm glad to know that our office has been able to serve you efficiently and with a friendly touch for over 20 years. Your recommendation means a lot to us. If you ever need anything or have questions, we're here to help!"
Profile photo of Cindy Green

Cindy Green

November 21, 2024

5  out of  5
rating by Cindy Green
"This has been the best insurance agent and office I have ever worked with. I’ve been with them over ten years and will remain a loyal customer. Pete and his staff are very personable and always helping to navigate our changing insurance and financial needs"
We responded:
"Cindy, thank you so much for your wonderful review! I'm glad to hear that you’ve had such a positive experience with our office over the past ten years. It's great to know that our team has been able to assist you with your evolving insurance and financial needs. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out! - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Lauri Ryan

Lauri Ryan

October 4, 2024

5  out of  5
rating by Lauri Ryan
"Great customer service! Always polite and willing to help!"
We responded:
"Lauri, thank you for your wonderful review! I'm glad you found our customer service polite and helpful. We always strive to provide the best support for our clients. If you ever need anything else, don't hesitate to reach out. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Nathan Mccarty

Nathan Mccarty

October 3, 2024

5  out of  5
rating by Nathan Mccarty
"I've used Pete for over 15 years. He's the best at what he does and the only guy I would recommend for an insurance agent. He's really good at finding you discounts, and recently he even sat down with me for over an hour to help me get an IRA setup through state farm. He always goes above and beyond of what you would expect. Easiest 5 star rating I've ever given."
We responded:
"Nathan, thank you so much for your kind words and for being a loyal customer for over 15 years! I'm glad to hear that you appreciate the effort we put into finding discounts and assisting with your IRA setup. It's always our goal to go above and beyond for our clients. If you ever need anything else or have more questions, don't hesitate to reach out. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Tony Horman

Tony Horman

September 24, 2024

5  out of  5
rating by Tony Horman
"Pete has taken care of our insurance needs for decades. I'm totally pleased and am confident we are well covered."
We responded:
"Tony, thank you for your kind words and for trusting us with your insurance needs for so many years. I'm glad to know you're confident in the coverage we provide. If you ever have any questions or need further assistance, our office is always here to help! - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Lanny Browning

Lanny Browning

August 31, 2024

4  out of  5
rating by Lanny Browning
"Good to have everything covered on insurance"
We responded:
"Lanny, thank you for your positive feedback! I'm glad to know you feel well-covered with your insurance. If you ever have any questions or need further assistance, our office is here to help. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of dwpsep

dwpsep

July 26, 2024

5  out of  5
rating by dwpsep
"Pete has been my Agent for close to 20 years. I don’t really need to say much more. And thanks for your quick help Andrea!!"
We responded:
"Wow, 20 years! We're so happy to have been able to serve you for such a long time. Andrea will be thrilled to know her quick help made a difference. Thanks for your continued trust and support! If you ever need anything, we're here for you. - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Mike Harris

Mike Harris

July 25, 2024

5  out of  5
rating by Mike Harris
"Pete and his entire staff have always been so professional, friendly, supportive and a vital part of our personal and professional lives. We truly feel like they are part of our family."
We responded:
"Hey Mike, thanks so much for your kind words! We're really happy to be a part of your personal and professional lives. It means a lot to us that you feel like we're family. If you ever need anything, we're always here to help! - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Ali Zimmerman

Ali Zimmerman

July 24, 2024

5  out of  5
rating by Ali Zimmerman
"I just bought a new car and updating my policy info was the easiest thing I've ever done via the app. It was so easy that I checked with my agent to make sure I wasn't missing anything, and they responded within minutes to let me know I'm good! Pete and his staff, especially Andrea, have always been the easiest insurance I've ever dealt with."
We responded:
"Hey Ali, thanks a ton for the awesome review! I'm so glad to hear that updating your policy info was a breeze through the app. Our team, especially Andrea, always strives to make things as easy as possible for you. If you ever need anything else or have more questions, we're here to help! - Pete Fay - State Farm Insurance Agent, Brownsburg, IN"
Profile photo of Donald Hellickson

Donald Hellickson

April 9, 2024

5  out of  5
rating by Donald Hellickson
"Ease of access to the whole office staff."
We responded:
"Donald, thank you for the positive feedback! And thank you for choosing us for your insurance needs. - Pete Fay - State Farm Insurance Agent"
Profile photo of Debbie Arthur

Debbie Arthur

January 29, 2024

5  out of  5
rating by Debbie Arthur
"Great experience and wonderful employees!"
We responded:
"Debbie, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of carla ahlen

carla ahlen

January 9, 2024

5  out of  5
rating by carla ahlen
"Pete is best agent I've had"
We responded:
"Carla, thank you! We appreciate your trust in us to take care of your insurance policies."